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Review: Asda Click & Collect

Posted by SussexMummy | Posted in Product Reviews | Posted on 17-07-2013

Tags: , , , ,


You are all now well aware that I do all my food shopping from Asda, getting it delivered every week by their excellent home delivery team. One thing I’ve never done though is use their Click & Collect service. Until recently there was no store that was really that accessible to me so I went elsewhere for other purchases. I was asked to review the Click & Collect service at my nearby Ferring store which opened recently.
Asda store front Ferring West SussexI am a big fan of George clothing. Whenever I do get to go in store I enjoy a good browse around the clothing department and tend to always find a few bargains for myself or, more often than not, Little Man. I also look at the range online quite a bit – online window shopping if you will – and so decided this would make an ideal use of the Click & Collect service in Ferring.

Shopping online with Asda is really easy, whether you are getting groceries or clothing. It was really simple to find some lovely looking clothes to buy, and when it came to checkout I chose “Click & Collect” as opposed to home delivery. Standard Delivery to your home is just £2.95 which is very reasonable, but there is also the option to collect your order in store for free. This is ideal if you live near a store and want something that they may not ordinarily stock, or if you need something quickly and don’t want to go looking for it in store and risk them not having any left. Click & Collect is really efficient too. I placed my order around lunch time on Sunday and was told that my order would be available to collect after 5pm the following day. They took my payment then, and said they would email or text me once the order was in store and able to be collected. This was fine with me. The order would remain in store for 14 days so I had plenty time to get down to Ferring to get my order. At 3pm the next afternoon I got a text saying my order was ready. Two hours ahead of schedule. So Little Man and I got in the car and set off to the store. We were directed to the collection desk near the back of the store and upon presentation of my payment card and order number my order was handed over. A great touch I thought was being given the option of checking the delivery before I left, to make sure everything was there and I was happy with it.

Click & Collect is a great time saver and puts you in complete control. The process was a lot simpler than I expected and it was pretty much effortless every step of the way. Click & Collect is available in stores right across the country, and you can find your nearest one on the Asda Homepage.

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